Founded in 2007 and headquartered in San Francisco, California, Zendesk is a leading CRM and data science-powered customer service platform company with 6000+ employees and $1.7 billion in annual revenue. Zendesk’s AI-driven suite delivers customer support analytics, predictive CSAT modeling, intelligent ticket routing, NLP-powered chatbots, workforce analytics, and customer data science insights. Serving 100000+ business customers in 160+ countries, Zendesk processes 5+ billion customer interactions annually. Their Explore analytics platform enables organizations to build custom data science dashboards and predictive models from customer support data. Named a Leader in the Gartner Magic Quadrant for CRM Customer Engagement Center.